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Quality Assurance agent (Customer Service):Hetermedia Services Limited

وصف الوظيفة:

HeterMedia Services Limited

Young and dynamic! HeterMedia is a premium service provider offering integrated printing solutions to key corporations in Asia Pacific Region. From start to finish, we not only provide financial printing, commercial printing and data printing solutions, but also I.T solutions, translation and business process outsourcing (BPO), a complete ? one-stop ? solution to clients ranging from financial services institutions, law firms, publishers, retailers, major corporations and universities. With our continuous growth, We are seeking for high-calibre candidates to join our winning team:

Quality Assurance agent (Customer Service)

14-Jan-18
jobsDB Ref. JHK100003005836116
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Job responsibilities:
    To ensure timely delivery of high quality service and final product to customers and related working parties
    To handle everyday enquiries and job-related tasks, meeting with clients for pitching and operations; maintaining good communication with the Sales Team
    To follow up customers' enquiries, service requests, coordinating internal and external parties and proofreading the typeset material for accuracy, completeness and consistency
    To resolve clients complaints and respond in a timely manner, ensure the feedback from external/ internal clients are meeting the expectations
Requirements:
    University graduates or above
    practice in customer service or related sector with Information technology or digitalexpertise preferred, but not essential
    Good command of English, Cantonese and Mandarin
    Self-motivated and detail-minded
    Organized, responsible and willing to lgain
    Able to work under pressure and result-oriented
    Willing to work on shift (Morning/ Middle/ Overnight shift)
    Shift allowances are offered to Mid Shift and Overnight Shift
    Immediate availcapability is preferred

We are a client-focused company and we strongly believe in quality service delivery. Come and join us and we offer a very competitive package and a long term career development. Please send your CV and expected income to:

Human Resources Department
HeterMedia Group
9/F,Infinitus Plaza, 199 Des Voeux Road Central, Hong Kong
Website: www.hetermedia.com

jobsDB will send your application for review directly to HeterMedia Services Limited

Career Level

Entry Level

Qualification

Degree

Industry

Media / Publishing / Printing

Job Function

Admin & HR > Clerical / Admin Staff
Sales, CS & Business Devpt > Customer Service - manager/agent
Media & Advertising > Print Media

Location

Sheung Wan

income

income negotiable

Employment Type

Full Time, Permanent

Others

Recent Graduate will be considered

Benefits

Dental insurance
Medical insurance
Performance bonus

المهارات:

تصنيف الوظيفة: الوسائط المتعددة / الإنترنت [ عرض كافة مهام من هذه الفئة: الوسائط المتعددة / الإنترنت  ]
اللغة المتطلبات:
نوع العمل:
راتب: غير محدد
الأكاديمي درجة: غير محدد
تجربة (سنوات): غير محدد
مكان الوظيفة: Other
نوع المؤسسة صاحب العمل
تاريخ التسجيل: 01/14/2018 / Viewed 3 times
معلومات الاتصال
شركة: Hetermedia Services Limited


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